What is personal data?
Personal data is information relating to an identified person such as name, age, address, date of birth, gender and contact details
Personal data may contain data known as ‘sensitive’ data, e.g. data relating to their past and present health. We will only collect required and relevant personal data. Details of your current and past physical and mental well being will be collected as this provides the therapist sufficient information to give you the best possible care.
When is data collected and what is collected?
Data will be collected from you when you begin to use our services for:
Inquiries about your injury or condition
Appointment inquiry made via email/ phone/face-to-face
A face-to-face appointment at one of our pilates locations or events
How does Elements Rehab Led Pilates contact you?
We contact you via email or telephone call. This will be with regards to:
Booking, cancelling or rescheduling a pilates class, one to one or home appointment.
Follow up after care about your well-being
How is your data used?
Your data will be used for the following purposes:
Providing you with healthcare
If queries/complaints are made
Providing your GP or external Health Professional referral with sufficient information about your healthcare
How is your data shared?
Data will be shared internally with all Elements Rehab Led Pilates therapists who lead classes with us. We only share your personal data to third parties such as your GP/external Health Professional referral once we have asked and successfully obtained your verbal/ written consent to do so.
How long is your data stored?
To comply with medical obligations and The Society of Sports Therapists regulations we have a legal duty to store your personal data for 7 years after your treatment has ended.
How to contact us